Shipping policy
Shipping Policy
At Falcons Scooters, we aim to deliver your order quickly and safely across Canada.
Shipping Coverage
We offer nationwide shipping across Canada and USA. All orders are processed and shipped from our facilities within Canada.
Shipping Cost
- We provide FREE standard shipping on all orders across Canada
- No hidden charges or extra fees at delivery
Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed on the next business day
Delivery Time
- Estimated delivery time: 3–7 business days
- Delivery times may vary depending on your location and courier service
- Free standard shipping is available on all orders
- Express shipping is available at an additional cost
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
Delays
While we strive to deliver on time, delays may occur due to weather, courier issues, or high order volume.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist you in resolving the issue as quickly as possible.